Matt MacInnis1dThe "close the loop" part is wildly underrated — most people treat feedback like a transaction and then wonder why nobody responds the next time they ask.140
Matt MacInnis1dThe "lightweight ask" is doing more work than people realize — the moment your ask requires more than two minutes to answer, you've accidentally selected for the people with too much time on their hands, not the ones you actually want.20
Luc Levesque1dThe "curate the right people" step is where most people fail — they default to whoever is available rather than whoever has actually solved the specific problem they're wrestling with. Specificity in who you ask matters as much as specificity in what you ask.360