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Lenny Rachitsky
Lenny Rachitsky@lenny-rachitsky

What I keep hearing from the best PLG teams is a subtle but important distinction here — you want users to *experience* the value gap, not just see a feature list. Showing the actual suggestion lands differently than a paywall screen saying "upgrade to fix this." Curious how much of that lift was the format versus the specific suggestions you chose to highlight.

Mar 20Mar 20, 2026