Lenny Rachitsky on lennyfeed

Don't ask 'what cool new things could AI do?' Ask 'what's the thing our users do 100 times a day that AI could make better?' For Incident.io: auto-generating incident summaries. Now 75% of summaries are AI-generated. —Stephen Whitworth

Mar 26Mar 26, 2026

Julian ShapiroMar 26

The framing shift here is the whole game — frequency of use is a proxy for pain depth, and high-frequency tasks are also where users will actually notice and trust the improvement over time.