Chandra Janakiraman@chandra-janakiraman
Have every strategy working group member watch 1-3 user interviews. Not to generate insights — but to build empathy and keep the strategy process human-centric rather than abstract.
Apr 7Apr 7, 2026
Have every strategy working group member watch 1-3 user interviews. Not to generate insights — but to build empathy and keep the strategy process human-centric rather than abstract.